Privacy notice

his website, accessible at www.kohanaprofessional.ie (“Website”), is operated by Kohana Professional (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal information in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018. By using this Website, you agree to the terms of this Privacy Notice, which forms part of our Terms and Conditions.

Who We Are
Controller: Kohana Professional, registered in Ireland under Beauty Vision LTD Company No. IE640922. Registered Office: Main Street, Ballisodare, Co. Sligo, F91 EC94, Ireland. Email: gdpr@kohanaprofessional.ie.

When We Collect Your Information
We collect and process personal data only when one or more of the following lawful bases apply: you have given clear consent for a specific purpose; processing is necessary to perform a contract with you; processing is required by law; processing is necessary to protect someone’s life; processing is in the public interest; or processing is necessary for our legitimate interests (balanced against your rights).

What Information We Collect
We may collect and process the following types of personal data: contact details (name, address, email, phone) to process your order or respond to enquiries; payment details to process secure transactions; date of birth to verify legal age and eligibility for training; communication records for quality control and customer support; and marketing preferences to send relevant offers and updates. We may also receive data from publicly available sources or third parties where you have given consent to share it.

How We Use Your Personal Information
We use your data to fulfil and manage your orders and bookings, process payments and issue invoices, communicate with you about your orders or services, provide customer support, send you marketing information (only if you have opted in), comply with legal obligations, and prevent fraud or misuse. We will not retain your information longer than necessary for these purposes.

Marketing Communications
We may contact you about similar products or training services. You can opt out of marketing at any time by clicking “unsubscribe” in our emails or by contacting us directly.

Sharing Your Information
We only share your data when necessary: with trusted service providers (delivery partners, payment processors), with authorities where required by law, or with third parties involved in business transfers. All such parties are bound by GDPR-compliant contracts and cannot use your data for their own purposes. If we transfer data outside the European Economic Area, we ensure appropriate safeguards are in place to protect your rights.

Protecting Your Information
We take your security seriously and apply strict technical and organisational measures, including SSL encryption, secure storage, limited access, and physical and electronic safeguards. Our security procedures may occasionally require proof of identity before disclosing information. Please protect your credentials and always log out after using shared devices.

Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic. You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy.

Your Rights under GDPR
You have the right to access your personal data, request correction of inaccurate information, request deletion (“right to be forgotten”), restrict or object to processing, request data portability, withdraw consent at any time, and lodge a complaint with the Data Protection Commission (www.dataprotection.ie). We respond to all valid requests within one month.

Data Retention
We retain personal data only for as long as necessary to fulfil our legal and business obligations. After that, data is securely deleted or anonymised.

Internet and Email Security
While we use SSL encryption to protect your information, data transmitted over the internet cannot be guaranteed as completely secure. We cannot accept responsibility for unauthorised access or data loss beyond our control.

Contact Us
For any questions, concerns, or to exercise your data rights, please contact: gdpr@kohanaprofessional.ie or by post at Kohana Professional, Main Street, Ballisodare, Co. Sligo, F91 EC94, Ireland.

Updates to This Notice
We may update this Privacy Notice from time to time to reflect legal or operational changes. Any updates will be published on this page with the latest revision date displayed above.